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HANDBOOK OF CLINICAL SKILLS
A Practical Manual


CONTENTS

FRONT MATTER
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i
Part I. Transition to the 21st Century
Introduction
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3
Clinical Competence and New Directions in Medical Education
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11
Getting to Know the Patient — Disease, Illness, and Illness Behavior
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25
Part II. Clinical Skills
Listening Skills and Observational Skills
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43
Diagnostic Skills
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67
Problem Solving Skills
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81
Part III. Human Relations Skills
Communication Skills
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93
Physician–Patient Relationship
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117
Caring and Connection
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131
Learning and Teaching Skills
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141
Physician, Know Thyself!
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147
Part IV. Appendix
How to Organize a Course on Clinical Competency Skills
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153
BACK MATTER
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163
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