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SERVICE SCIENCE Design for Scaling and Transformation CONTENTS FRONT MATTER i Service, Knowledge Economy, and the Transformation of the Digitally Connected World Cheng Hsu 1 Defining the Interdisciplinary Nature of Service Science: Some Research Problems Cheng Hsu 35 Exploring New Frontiers: The Digital Connections Scaling Model Cheng Hsu 75 The Population Orientation Paradigm and Cyber-Enabled Knowledge System Design Cheng Hsu 103 Quintessential Digitally Connected Service: New Business Designs on the Web Cheng Hsu 133 A Design Methodology for Service Cocreation Enterprise Information Systems: The DCS Contributions Cheng Hsu 181 Instrumentation of the Environment: A Design for Connecting Cyberspace with Physical Infrastructure for Intelligent Network Flows Cheng Hsu 213 Collaboration of Independent Massively Distributed Information Resources: A Market Paradigm Cheng Hsu 243 Service-Led Revolution: Empowerment of the Person and Collaboration of the Society Cheng Hsu 273 BACK MATTER 287 Back

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