KNOWLEDGE MANAGEMENT<br> Through the Technology Glass

KNOWLEDGE MANAGEMENT
Through the Technology Glass

CONTENTS


FRONT MATTER Meliha Handzic	i
Part I Introduction: Exploring the Role of Technology in Knowledge Management
The Rise of Knowledge Management: In Pursuit of Excellence Meliha Handzic	3
Managing Knowledge with Technology: Mission Possible Meliha Handzic	21
Part II Codification Technologies: Supporting Knowledge Storage and Finding
Web-based Knowledge Records: Empowering Societies Meliha Handzic	41
Structured Knowledge Repositories: Building Corporate Memories Meliha Handzic	57
Knowledge Maps: Locating and Acquiring Expert Advice Meliha Handzic	73
Knowledge Discovery Tools: Application in Associations Analysis Meliha Handzic	89
Part III Personalisation Technologies: Supporting Knowledge Creation and Sharing
Interactive Idea Generator: Stimulating Creative Thinking Meliha Handzic	109
Electronic Mentor: Fostering Knowledge Development Meliha Handzic	125
Knowledge Sharing Technology: To E-talk or Not To E-talk? Meliha Handzic	141
Virtual Reality Model: Visualising Social Networks Meliha Handzic	153
Part IV Complete KM Solutions: Integrated Systems and Technologies
Web Course Technology: Creating Virtual Knowledge Spaces Meliha Handzic	171
Simulation Game: Adventures in Knowledgeland Meliha Handzic	189
Internet Portals: Supporting Online Communities of Practice Meliha Handzic	207
Total Knowledge Management System: Combining Technological and Social Aspects Meliha Handzic	221
Part V Issues and Challenges: Present and Future
Towards Knowledge Management Practice: How to Get There? Meliha Handzic	239
The Future of Knowledge Management: What Is on the Horizon? Meliha Handzic	255
BACK MATTER Meliha Handzic	269

Back